Shipping Destinations

We offer worldwide shipping, with products shipped from China or Taiwan.

International Shipping

Please note before placing your order:

Orders will be shipped within 2–5 days, and delivery is expected to take approximately 10–20 days.

FBM (Orders fulfilled directly by us or a logistics partner — air shipping only)

· Inventory is managed directly by us, and products are packed and shipped according to each order.

· Orders are shipped either from our warehouse or through a designated logistics partner.

· Ideal for short-term promotions, small-batch orders, or brands with special shipping requirements.

Shipping Information

· International shipping is available. Orders will be delivered to the address you provide, including home delivery.

· Inventory and shipping plans can be flexibly adjusted based on order volume.

If you have specific logistics requirements (such as using a designated carrier or customer pick-up), please contact us in advance.

Beyond Logistics – Supporting Brand Growth

We don’t just handle shipping; we help brands create a complete fulfillment experience,

ensuring every product reaches the customer safely and reliably.

Customs, Taxes, and Duties

This is us is not responsible for customs, taxes, duties, or other additional charges.

These fees are determined by your local government, and we have no control over or ability to modify them.

If you have any questions regarding customs, please contact your local customs office.

Return to Sender (RTS)

If a package is returned to our warehouse due to an incorrect address, unclaimed delivery, or any other reason,

This is us reserves the right to charge a re-shipment fee.

If you choose to receive a refund instead, we will refund the product cost, but the shipping fee is non-refundable.

Order Cancellation

If you need to cancel your order, please contact thisisus18thisisus@gmail.com as soon as possible.

We will do our best to cancel the order before it ships, but once the order enters the shipping process, we cannot guarantee successful interception.

Important Information

After ordering, you will receive two confirmation emails (Order & Shipping) from thisisus18thisisus@gmail.com. Please check them immediately.

Address changes are only possible before shipment; any later modifications will incur a re-shipping fee. Please note that This Is Us is not liable for carrier delays or lost packages once shipped. For any corrections, contact us at thisisus18thisisus@gmail.com right away.